Astoe Digital Store | Astoe Company
Astoe Digital Store
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Important Terms
Please read the following terms carefully:
Refund Eligibility: To be eligible for a refund, you must request it within 30 days of your purchase or receipt of service. Beyond this period, we reserve the right to deny refund requests.
Valid Reasons: Refunds will only be issued for products or services that are defective, malfunctioning, or not as described.
Proof of Purchase: A valid proof of purchase, such as an order number or receipt, is required for all refund requests.
Refund Process: To initiate a refund, please contact our customer support team with your order details and reason for the refund.
Non-Refundable Items:
- Downloadable software products after the download link has been accessed.
- Services that have already been provided or initiated.
- Products damaged due to misuse, neglect, or improper handling.